Job Description

Sr Clinical Healthcare Project Manager (Epic Refuel Lead)

Remote

6 months +

Virtual round

Internal notes:

Sr. Healthcare IT Project Manager to lead an enterprise-level Epic Refuel initiative. experience driving complex technical/clinical application rollouts in healthcare environments. role is intersection of clinical workflows and IT operations. Aligning IT leadership, clinical application teams, and vendors to optimize and refuel an existing Epic ecosystem-ensuring the system truly supports providers and business priorities."


Core Focus: Leading the implementation, risk mitigation, and cross-functional coordination for an Epic Refuel initiative.


What Will Make a Candidate Stand Out (Preferred)
Direct experience supporting Epic implementations, upgrades, or Refuel/optimization projects.


Active PMP certification.
Hands-on proficiency with ServiceNow (SNOW) for IT project portfolio tracking.


Exceptional cross-functional communication and an AI-first approach to modern problem-solving.

Job Description:

The Sr Project Manager plays a pivotal role in facilitating and supporting the implementation of assigned capability transformation projects. This individual collaborates closely with IT Capability Leaders, IT Account Leaders, IT teams, and external vendors to deliver solutions that align with organizational priorities. Key responsibilities include reporting deviations in project progress and timelines to stakeholders across business and technology domains, proactively identifying and mitigating risks, and maintaining up-to-date execution statuses in standard work tracking tools such as ServiceNow. The Sr Project Manager ensures that project teams are aligned with business priorities, prepares inputs for resource allocation reviews, and leads routine project meetings, reviews, and ad hoc sessions as needed. Additionally, the role involves coordinating dependencies between projects and teams, tracking workstreams and information flow, and leveraging a deep understanding of workflows and technology department processes to support successful project execution. This position demands strong organizational, communication, and stakeholder management skills to drive measurable outcomes and continuous improvement in a dynamic healthcare setting.

You will work from home, US-based, with occasional travel as needed up to 10%.

Primary Responsibilities:

• Facilitate and support implementing clinical and business applications in health care setting.
• Work closely with IT Capability Leaders, IT Account Leaders, IT teams, and vendors in to implement solutions.
• Report deviations on project progress and timeline to stakeholders (business, technology, and others).
• Identify and mitigate risks to project progress.
• Keep project execution statuses up-to-date in standard work tracking tools (e.g. SNOW) and processes, including everything from information about timelines to milestones of specifically defined deliverable.
• Ensure the teams allocated to each project understand the business's priorities and are aligned to them.
• Prepare inputs for review of planned vs actual resource allocation per project.
• Facilitate routine project meetings, project reviews, and ad hoc meetings as necessary.
• Identify dependencies between projects that might affect the delivery date, and coordinate dependencies between teams.
• Track project workstreams and the flow of information.
• Understand the workflows and technology department processes to support project execution.

Required Qualifications: (these are 100% non-negotiable requirements)

• 5+ years of PM experience (IT)
• Minimum of two (2) years project management experience in healthcare setting
• Minimum of two (2) years managing technical projects in a healthcare setting (i.e.: Clinical applications, Non-Clinical applications, Infrastructure)

Preferred Qualifications: (these are all the nice to have or non-measurable qualifications, i.e. strong communication skills)

• PMP preferred
• Hands on experience with ServiceNow
• Strong communication skills across multiple mediums
• AI first mindset

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