Job Description

Job Description and Duties

This position is located in the city of Sacramento, CA .

The incumbent must be able to communicate professionally and respectfully with individuals from diverse backgrounds using phone, email , other technologies, and in- person interactions. Responsibilities include providing excellent customer service to internal and external stakeholder, completing assignments in a timely manner, resolving concerns at the lowest appropriate level, offering alternative dispute- resolution options, and elevating issues when necessary. The role requires initiative, sound judgment, strong organizational and problem solving skills, and resourcefulness.

Multiple vacancies may exist.

You will find additional information about the job in the .

Working Conditions

The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.

Special Requirements

If mailing in an application, include JC#536640 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

SVRC, QRPs :
A Master's degree in Rehabilitation Counseling, counseling or a closely related field from a recognized institution and successful completion of one graduate course with a primary focus on the Theories and Techniques in counseling is mandatory. Reliability, dependability and exceptional interpersonal skills are essential. Upon hire, applicant may be required to provide official college transcripts.

Statement of Qualifications 

1. Please describe how your education and or past work experience makes you the best qualified candidate for the Senior Vocational Rehabilitation Counselor, QRP position with the Northern Sierra District, Department of Rehabilitation.

1. Give specific examples of your past experience (s) and explain how they relate to the duties and tasks of the Senior Vocational Rehabilitation Counselor, QRP position in the Laguna Creek Branch office.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
• Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
• Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
• High level of organizational skills and office equipment and processes proficiency;
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
• Knowledge of department's mission and goals;
• Experience communicating with and providing information regarding DOR services to applicants and consumers

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Special Requirements for instructions.

  Please note: Application packets received without an SOQ will not be considered. 
  

Job Tags

Permanent employment, Full time, Work experience placement, Work at office

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